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Drusilla Duffill Theatre School Privacy Policy

Last updated: June 2026

Drusilla Duffill Theatre School is committed to protecting the privacy of our pupils, parents, guardians and visitors. We take appropriate steps to ensure personal information is kept secure, confidential and handled in accordance with UK data protection law.

This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you enrol with Drusilla Duffill Theatre School, make an enquiry, or use our services, we may collect personal information including:

  • Parent or guardian name

  • Child's name

  • Gender

  • Date of birth

  • Postal address

  • Telephone number(s)

  • Email address(es)

  • Emergency contact details

  • Relevant medical information required for safe participation

  • Information relating to examination access arrangements or reasonable adjustments

  • Educational school attended

  • Attendance, examination and performance records

  • Invoice and payment history

  • Previous dance, drama or performance experience

How We Use Your Information

We use personal information to:

  • Manage enrolments and class registrations

  • Communicate with parents, guardians and pupils

  • Maintain attendance and safeguarding records

  • Arrange examinations, performances, festivals and competitions

  • Process invoices and payments

  • Apply for theatrical licences where required

  • Ensure the health, safety and wellbeing of pupils

  • Meet legal, insurance and professional obligations

Your information will only be used for purposes connected with the operation of Drusilla Duffill Theatre School.

How Your Information Is Stored

We take appropriate steps to keep personal information secure and confidential. Our website is hosted by Wix.com. If you contact us through the website contact form, your information may be stored securely on Wix's servers and databases.

Pupil records, registration forms, school registers and related information are stored securely. Paper records are kept in locked filing cabinets and electronic records are stored on password-protected systems. Access is restricted to authorised members of staff who require the information to carry out their role. All staff members are required to comply with strict confidentiality and data protection requirements.

Personal information is retained only for as long as necessary to meet legal, safeguarding, insurance, professional and business requirements. When it is no longer required, it will be securely deleted or destroyed.

Sharing Your Information

We do not sell, rent or share personal information with third parties for marketing purposes.

Information may be shared where necessary with organisations connected to your child's participation in activities, including:

  • Examination boards such as the Imperial Society of Teachers of Dancing (ISTD) and the Royal Academy of Dance (RAD)

  • Festival and competition organisers

  • Local authorities for theatrical licence applications

  • Licensed chaperones where emergency contact information is required

  • Insurance providers or legal authorities where required

Information will only be shared where necessary for educational, performance, safeguarding, legal or administrative purposes.

Photography and Promotional Material

From time to time, photographs and videos may be taken during classes, performances, examinations, workshops and events.

With appropriate consent, photographs and videos may be used for:

  • Theatre school marketing and publicity

  • Social media platforms

  • The school website

  • Printed promotional materials

  • Show programmes

  • Local newspapers and magazines

You may withdraw consent for photography and marketing use at any time by contacting the school administration office.

Communication

We may contact parents, guardians and pupils by:

  • Email

  • Telephone

  • Text message

If you would prefer not to be contacted in one of these ways, please let us know.

Auditions, Workshops and Opportunities

We may use your contact details to notify you of auditions, workshops, performances, competitions and other opportunities relevant to your child's participation in theatre school activities.

You may opt out of receiving this information at any time.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Request access to the personal information we hold about you or your child

  • Request correction of inaccurate information

  • Request deletion of personal information where appropriate

  • Request restriction of processing in certain circumstances

  • Object to the processing of personal information in certain circumstances

  • Request a copy of personal information where applicable

To exercise any of these rights, please contact the school administration office.

Complaints

If you have any concerns about how personal information is collected, stored or used, please contact us first and we will do our best to resolve the issue.

If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

Website: https://ico.org.uk

Telephone: 0303 123 1113

Contact

If you have any questions about this Privacy Policy or how personal information is handled, please contact:

Drusilla Duffill Theatre School: drusilladschool@btinternet.com

Office administrator: Mrs Ella Fenwick

drusilladschool@btinternet.com

 

Contact us via the contact page link or email.

We endeavour to respond to all enquiries as soon as possible.

Please note the DDTS Office is only open part time so there maybe a delay in responding to your email.

The DDTS Office Hours (subject to slight change):

Mondays 9.30-1.30pm

Wednesdays 9.30-1.30pm

Thursdays 9.30-1.30pm

Photographs: David White Photography Ltd

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